Frequently Asked Questions

1. Are the products all new and in carton?

Yes all products are new and most are in cartons

2. Are all products CSA Certified? All products sold by MES are CSA certified

3. What about warranty?

All products have a valid manufacturer’s warranty

4. What if I want to return the product?

If a product has been purchased in error and has not been installed we will provide a credit upon receipt

5. Can I return products once they have been installed?

No, we will not accept any “used” products.